About Us

ABOUT US

Multi Family Interiors

Since 1997, Multi Family Interiors (MFI) has been a pioneering force in the multifamily housing industry. We are committed to delivering the best customer experience, offering the largest selection of in-stock products, and providing the fastest installations. Our innovative technology ensures a seamless process with easy online ordering and bill pay through our proprietary software, which tracks every step from start to finish. From the moment we step onto your property to the completion of the installation, replacing your floors has never been easier.

Join MFI and stand on excellence.

WARRANTY STATEMENT

Guaranteed Lowest Prices

At MFI, we understand that price isn't everything, but we believe in providing unbeatable value without gimmicks. We guarantee the lowest prices in the industry. If you find a lower price on the same or a similar product, show us the invoice, and we'll not only match it but beat it. Experience savings and quality with MFI.

Unmatched Selection

With over 250 flooring options, including Carpet, Sheet Vinyl, LVP, SPC, Mineral Core and more, MFI offers the largest selection of in-stock products in the industry. Say goodbye to long waits for special orders – MFI has the products you need ready for next-day installation.

Installation Warranty

We don’t just say we stand behind our work; we prove it. MFI offers a 3 year installation warranty. If we make a mistake during the install, we’ll fix it – no questions asked.

Complimentary Appliance and Toilet Removal

No hidden fees here. MFI includes free appliance and toilet removal with every installation. We even provide a new wax ring for reinstallation, offering you complete convenience at no extra charge.

Transparent, All-Inclusive Estimates

Avoid unexpected costs with MFI’s all-inclusive estimates. We cover every detail, so you know exactly what you’re paying for – no surprises.

Next Day & Saturday Installs

Convenient Online Ordering

Need your new flooring installed quickly? Place your order by 2pm, and we’ll be there the next day. Or, schedule an installation at your convenience, even on Saturdays. MFI makes fast, flexible service a priority.

We know you’re busy. That’s why MFI offers seamless online ordering. From your computer, tablet, or smartphone, order new flooring with ease. Simplify your to-do list with MFI’s hassle-free online ordering experience. Choose MFI for unparalleled value, selection, and service in multi-family flooring and installation.

  • MFI warrants to consumers purchasing multi-family residential unit installation work in conjunction with the purchase of broadloom carpet, resilient sheet flooring, luxury vinyl plank, or luxury vinyl tile that such work will be performed in accordance with industry standards, practices, and manufacturer specifications. If the workmanship does not meet these standards and the product fails within 3 years as a result of installation error, we will, at our option:

    • Repair the affected materials, or

    • Replace the affected materials with the same product, design, and color, or

    • If the original product is not available, supply an equivalent product of similar cost, color, and design to replace the affected areas.

    Timely notice is essential for successful repair. Any delay in reporting an issue that contributes to product failure may limit or void coverage under our warranty. Please report any issues promptly to your MFI Sales Representative or MFI Customer Service.

  • MFI warrants the installation of all other flooring products not included in the 3 year installation warranty for a period of ONE YEAR from the date of installation. These products include, but are not limited to:

    • Carpet tile

    • Broadloom Commercial Carpet

    • Luxury Vinyl Plank

    • Laminate flooring

    • All products installed in either a commercial or single-family application

    • No warranty will apply in lieu of the manufacturer’s warranty for product failure or defects caused or resulting from the manufacturer.

    • Dissatisfaction due to improper maintenance.

    • Burns, stains, cuts, lack of or improper floor protectors, and damage caused by other abuse or accidents.

    • Seams are not guaranteed to be invisible but will be made in a professional, workmanlike manner.

    • This warranty is in lieu of all other express warranties.

    • MFI will not be liable for indirect, special, incidental, consequential, or other damages of any kind, no matter what the cause.

    • Any work for which payment has not been made in full and within terms.

FAQs